Question 1

What exactly does SJT Connect do?

Accepted Answer

We help small businesses improve their online visibility through SEO, manage their Google reviews and integrate AI lead capture tools to convert website or funnel visitors to customers. We help you prevent revenue loss and protect your hard-earned reputation by building reliable automated workflow so you can scale with confidence.

Question 2

How much does a website design cost in Australia, on average?

Accepted Answer

Website design prices vary depending on who builds it and how complex the site is. 
DIY/templates (Wix/Squarespace/Framer, etc.) – limited customisation and no full ownership of the site, meaning if you stop paying the subscription or want to leave, you can't export the actual site. You will have to rebuild from scratch elsewhere. Setup fee can range from 0 - $500, plus $10 – $50 monthly web hosting. 
Freelancer (local): Setup basic site roughly around $1,500 - $2,500, and for a custom site it can range from $3,000 - $10,000. 
Larger creative agency: Setup custom site ranges from $10,000 - $25,000+ with bespoke or complex builds.

Question 3

What do the SJT Connect packages include?

Accepted Answer

All packages include web hosting and a client relationship management system (CRM). The CRM is integrated with your website, where every interaction on the site from prospective customer is logged, including their contact details, notes and conversations. This allows the client to nurture leads and convert them to paying customers. The CRM comprise of features like marketing functions, automations, a dashboard to track revenue, pipelines to map out opportunities, just to name a few.

Question 4

Why is a professional website design important for business growth?

Accepted Answer

First impressions last, and they can be unforgiving. Most visitors judge credibility within seconds of landing on your website. A dated, clunky and slow-loading site signals this business might not be reliable, even if they have an amazing product or service. A polished site can build trust and position the business favourably. However, traffic to your site without conversion is wasted marketing spend. What's important is good design with clear navigation, an obvious call to action, logical flow toward 'Contact Us' or 'Buy Now' that turns visitors into leads or customers. Search ranking rewards a site with a clean structure, fast loading times and mobile responsiveness. A poorly built site can suppress organic growth. A well-designed site can answer FAQs, showcase social proof, pre-qualify leads automatically and provide support 24/7. All these components are crucial in converting a visitor to a paying customer for business growth.

Question 5

How long does it take to develop a website?

Accepted Answer

It depends on whether we have all the digital assets like images, company logo, videos, copy and information about your business ready for us to start the build. If all the information is available, a 3-page website can take approximately 4 – 8 weeks to complete as a guide.

Question 6

How long does it take to see results?

Accepted Answer

While some AI tools like the chatbot can start capturing leads immediately, SEO and review management typically show significant impact within 90 to 120 days.

Question 7

Do I need to be tech-savvy to use your services?

Accepted Answer

Not at all. We handle all the technical integration and setup. You'll receive a simple dashboard to track leads and performance.

Question 8

What is a Discovery Call?

Accepted Answer

It's a free consultation where we learn about your business pain points and bottlenecks to recommend the best-fit package or build a custom solution for you.

Question 9

Can you work with my existing website?

Accepted Answer

Yes, we can often integrate our AI tools and SEO optimizations into your current site, or we can build you a brand new, high-converting website from scratch.

Question 10

Do you provide domain hosting?

Accepted Answer

Yes, all our packages include web hosting for your custom domain.

Question 11

If I don't have an existing domain or email hosting, do you offer these services?

Accepted Answer

Yes, we can help you with registering a custom domain and email hosting. We can offer add on services at a reasonable price that comes with technical assistance in managing the ongoing custom domain and email hosting subscription. We can be your one stop shop to keep your business running smoothly.

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